SUBSCRIPTION POLICY
Solutions4Health (doing business as “Solutions4Health”, or “we,” “our,” or “us”) is very happy to offer its customers a product subscription program.
This Subscription Agreement is entered into between the Customer and Solutions4Health. The following Terms and Conditions apply when you decide to enroll in any subscription program with Solutions4Health:
1. PARTICIPATION REQUIREMENTS
In order to participate in a Solutions4Health subscription program for any product(s), it’s required to have a valid email address, and valid credit and/or debit card.
2. ORDER PLACEMENT
Upon successfully placing your first subscription order, Solutionss4health reserves the right to automatically place and ship that same order to you every 1/3/6 months (depending on the timeframe chosen), until you cancel or change your subscription.
In the case that you choose to change the frequency or product(s) associated with your subscription, Solutions4Health will then adjust the frequency/product(s) accordingly and automatically continue to process the same order as instructed by the customer.
3. PAYMENT
When you place your first subscription order, the payment method used for your initial transaction will be used for all future charges until your subscription is cancelled or modified.
All subsequent orders after your initial subscription order will be charged on the same day that the initial order was processed. From this point, they will be sent to our warehouse for processing and shipment.
In the case that your payment method is declined upon placing your subscription order, the order won’t be processed and you will receive a notification of this failed payment attempt. From this point, you will need to update your payment information and ensure it is correct. Once payment is received, your subscription order will be placed and processed.
4. NOTIFICATIONS
Once your subscription order has been placed, processed, and shipped, you will then receive a confirmation email from us. For any following subscription orders, there will not be any emails sent prior to the subscription order being processed.
5. FREQUENCY
Once you place your initial subscription order, subsequent orders will be processed and shipped on that same day each month, as part of a 1/3/6 month period (depending on the timeframe chosen).
You may contact Solutions4Health at any time to change the frequency of your subscription orders.
Please note that in the case that your usual shipping date falls on a date that the next month does not contain (such as the 31st), your subscription order will be processed on the following business day. The same also applies if your shipping date ever falls on a Saturday, Sunday or a holiday, wherein the same process will be followed on the next business day.
6. PROGRAM MODIFICATIONS
Solutions4Health reserves the right to make alterations and updates to the subscription program at any time, or as needed. This may be required periodically in order to keep our subscription program aligned with updates in our products, prices, practices, and other unforeseen circumstances. In the case that there is a modification made to our subscription program, these Terms and Conditions will be updated with a new version and dated accordingly.
7. CANCELLATION
As part of Solutions4Health’s subscription program, you are locked in for 3 cycles before you are able to cancel your subscription. In the case that there are no outstanding orders on your subscription account, and you have completed 3 cycles, your cancellation will become effective immediately upon being processed and confirmed by Solutions4Health.
8. CONTACT US
If you need assistance with your subscription program or have questions regarding the Terms and Conditions, please feel free to contact us via email at support@solutions4health.com.au.